Arctic snus

Delivery

Delivery policy

Always check if you have filled in your information correctly. If the check out information is incorrect due to an error by the customer, the customer has to bear the responsibility. 

We ship our products using the services of PostNL. We only ship to addresses within the Netherlands. The table below is an indication of the services of PostNL. Delays in delivery are therefore also a result of their services.

 

Returns

We do not accept returns due to the perishable nature of our products. If there is anything wrong with your order, you can always contact our support service through the contact form on our website. If you receive something you have not bought, we kindly ask you not to open it and store it in a cool place.

Delivery methodDelivery timeDelivery fee
Letter post (with track and trace)1 business day 3,95
Post NL Pick-up point1 business day6,05

Orders over 50 euros will be shipped for free.

The table below is for ‘normal' days of business. This delivery schedule does not apply during holidays and/or other special days.

Order placed on Monday before 17:00 Delivered on Tuesday
Order placed on Tuesday before 17:00 Delivered on Wednesday
Order placed on Wednesday before 17:00 Delivered on Thursday
Order placed on Thursday before 17:00Delivered on Friday
Order placed on Friday before 17:00Delivered on Saturday
Order placed on Saturday before 17:00Delivered on Monday (mostly Tuesdays)
Order placed on Sunday before 17:00Delivered on Tuesday